Frequently Asked Questions

Everything you need to know about xcusy - the free, private, and secure random chat without registration.

100% Free

No hidden costs or premium features

No Registration

Start chatting immediately

Browser-Based

No app download required

P2P Privacy

Messages never stored on servers

Is xcusy really free to use?

Pricing

Yes, xcusy is completely free to use! There are no hidden fees, premium subscriptions, or paid features. You can access all functionality including messaging, video calls, and profile creation without any cost.

Do I need to register or create an account?

Account

No registration is required! You can start using xcusy immediately without providing an email address, phone number, or creating a traditional account. Simply set up your profile preferences and start chatting.

Do I need to download an app?

Technical

No app installation is needed! xcusy works entirely in your web browser on any device - desktop, tablet, or mobile. Just visit our website and start chatting instantly.

Are my messages stored on your servers?

Privacy

No, your messages are never stored on our servers! xcusy uses peer-to-peer (P2P) technology with WebRTC, which means messages are sent directly between you and your chat partner. We cannot see or access your conversations.

What about my photos and videos?

Privacy

All images and videos you share are transmitted directly to your chat partner and are not stored on our servers. Any media you capture or select is stored locally in your browser.

Is my profile information stored on servers?

Privacy

We only store minimal profile settings (like age, gender preferences, and basic matching criteria) and your IP address on our servers. Your profile descriptions, photos, and personal details are stored locally in your browser only.

How does the matching system work?

Features

Our smart matching algorithm uses your preferences (age range, gender, interests) to connect you with compatible people. The matching happens in real-time based on who's currently online and matches your criteria.

Is xcusy safe to use?

Safety

Yes! Our P2P architecture means your conversations are private and not stored anywhere. We use WebRTC encryption for secure communication. However, always use common sense when chatting with strangers online.

What devices and browsers are supported?

Technical

xcusy works on all modern browsers including Chrome, Firefox, Safari, and Edge. It's compatible with Windows, Mac, iOS, Android, and Linux devices. No special software or plugins required.

Can I use xcusy on mobile?

Technical

xcusy is fully responsive and works great on mobile devices. You can access all features including camera, messaging, and video calls directly from your mobile browser.

What happens if I close my browser?

Technical

If you are in incognito mode, your data will be automatically deleted. If you are in normal mode, you can delete the stored data of the page manually within your browser settings. There is also a delete button at the bottom of the site. Please note that your user id and your IP address can be saved up to 6 months to support law enforcement in case of inquiries.

How do I report a user?

Safety

You can easily report other users by clicking on their profile picture in the chat. In the profile view, you will find a report button. Please note that due to the implemented P2P technology, no messages are stored on our servers, so we cannot review them either. If there is a serious violation, please contact the appropriate authority and provide them with the reported user ID. We can then provide the stored metadata upon request, so that the user can be identified.

Ready to start chatting?

Now that your most important questions have been answered, you can get started and meet new people right away.